Due to the nature of our handmade designs, Mulberry Market Designs does not offer returns. Each sign is made by hand, to order. If for any reason there is a problem with your order, please send us a chat so we can promptly help. We always want you to love your order!
We accept cancellations as long as your order has not been completed or shipped. We ship orders very quickly, so cancellations are not always possible. Any order requiring a cancellation after the order has been made will incur a restocking fee.
Not only do we want you to LOVE your order, we also work hard to ensure you enjoy your experience at our store by providing great customer service when needed and most importantly, ensuring your order arrives to you safely and timely. If by the off chance you have an issue with your order or it has arrived damaged, please reach out to us HERE so we can immediately rectify it for you. We provide the option to include insurance for every order to ensure you are never left unsatisfied. Your happiness means the world to us!
All orders ship via UPS ground Mon-Friday. We do not ship on the weekends. Shipping upgrades are available at checkout.